TransportNI has begged the “understanding” of the public as it deals with a “backlog” of street light repairs.
An online system, where faults can be reported, has come under fire for not giving enough information on the progress of reports.
Mid Ulster UUP councillor Trevor Wilson said not enough is being done to “reassure (people) that something’s being done”.
A light fault at The Ash, Cookstown, still awaits repair after being reported at the beginning of February.
In a statement, TransportNI said: “Typical street light repairs in the Mid Ulster area are taking around three to four weeks.
“TransportNI receives street light outage or fault reports via the on-line facility or to NI Direct by telephone.
“Unfortunately, some reports do not provide sufficient information to enable the location of a faulty lamp to be fully identified.
“Outages are prioritised by dealing with electrical or structural hazards first.”
Faults can be reported on 0300 200 7899 or online at www.nidirect.gov.uk